Domestic Shipping Policy
Shipment processing times
All Orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your Order, we will contact you via email.
Shipping rates & delivery estimates
All domestic shipping to the Lower 48 United States of America are regional fees.
TBD aka To Be Determined fees for all other (U.S. States and U.S. Territories)
Delivery estimates vary depending on UPS shipping service availability.
International Shipping Policy
We charge a flat delivery fee for Europe shipping, excluding UK. Delivery estimates vary per shipping location and carrier.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Sailology LLC is not responsible for any customs and taxes applied to “Your Order”. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes)
Sailology LLC is not liable for any products damaged or lost during shipping. If You received Your Order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
If you have any questions about this Shipping Policy, please contact us.